Jobs
Retail Associate
POSITION PURPOSE
To help promote all aspects of the business including but not limited to buying, selling, pricing, and merchandising kids clothing, toys, accessories and equipment. Promote a high level of service by ensuring customers are assisted in an enthusiastic, timely, and knowledgeable manner. Assist store management in daily store operations, including buying gently used merchandise.
MAJOR AREAS OF RESPONSIBILITY
- Greet customers immediately, determine their needs, and handle all transactions in a professional and enthusiastic manner.
- Become familiar with products, brands, and prices and make recommendations of products, including their features and benefits, to suit customers needs. Maximize sales and customer satisfaction by promoting the store at all times.
- Purchase gently used items from our customers, encouraging them to return to the store to buy, sell, or trade and promote the store concept.
- Price and ticket items based on pricing and buying guidelines. Restock store following merchandising plan. Maintain store displays and follow store housekeeping and maintenance standards and procedures.
- Develop proficiency in operating computerized Point of Sale (POS) for all sales transactions, buys, returns, etc.
- Achieve personal and store sales goals by applying sound customer service and sales protocol.
QUALIFICATIONS
- Prior retail experience, preferably in similar product lines.
- Proven customer service skills.
- Ability to work well as a cohesive and inclusive team member, accept constructive feedback, and follow directions.
- Excellent communication and interpersonal skills.
- Develop merchandising initiatives to constantly improve the customer experience.
PHYSICAL REQUIREMENTS
- Ability to stand and walk for long periods of time, up to 8 hours a day.
- Bending, rotating, and reaching customary to a retail environment; including receiving, pricing, and stocking merchandise.
- Exposure to typical retail environment conditions and noise levels.
- Able to operate a computerized sales terminal.
Join our team at a growing and successful retail location buying and selling gently used children's clothing, toys and accessories. We are looking for an enthusiastic, friendly and customer service focused associate who demonstrates initiative and is motivated by a variety of tasks.
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